Contact support

We respond to support requests as quickly as we can. For urgent safety emergencies, contact local emergency services — RoomieMatch is not an emergency service.

How to reach us

Email support@roomiematch.redcel.digital with your account email and a short description of the issue.

Issue categories

• Account — Email us
• Billing — Email us
• Safety concern — Email us
• Report a user — Email us
• Privacy / data request — Email us
• Technical issue — Email us
• Other — Email us

Account deletion

You can deactivate your account from Settings or email us with the subject "Account deletion."

Data export

To request a copy of your data, email us with the subject "Data export request" from the email on your RoomieMatch account.